FAQ COVID 19
At Midlands Park Hotel
1: Leisure Centre
Yes the Pool will be open from the 29th June along with the gym, there will be restricted numbers in the pool and time slots will be given for when the pool & gym is busy.
2: Charter Bar & Eatery
The Charter Bar & Eatery will be operating on a restaurant basis from the 29th June to 19th July and will be serving the extensive Charter Bar & Eatery Menu, alcohol can be served to tables while consuming food. Full bar service will resume July 20th.
3: Kids Club
Unfortunately, the Kids Club will not be running in Midlands Park Hotel this summer for the safety of our customers as we feel it would difficult to expect kids to exercise social distancing.
4: Small Groups/ Family Groups
As of yet, we do not have government guidelines of how many people from one travelling party can sit at any one table together. While we would expect a single household or family will be able to be accommodated up to say 6 persons or so, we await the final recommendation by the government in this regard. In instances where a traveling group are too big for a single table, we will most certainly make every effort to sit singular larger parties in neighbouring seats. Free movement around the bar/restaurant or movement from table to table will be restricted under the new rules of social distancing. Regrettably, Kids sitting at a designated table will be expected to remain seated at that table and not roam freely around the hotel. We would ask all our patrons to bear with us in these very changing times and we apologise for any inconvenience caused by the strict enforcement of these rules. They are of course necessary for the safety of all our guests and the greater community at large.
5: Room Service
A room service menu will be provided, and alcohol can be provided when ordering your meal.
Midlands Park Hotel has always served an ala carte menu for breakfast to your table and will continue to do so. We will now be simply adding more table served options such as toast, juice and cereals. Gluten-free options will be available from your server. Continental Breakfast will be served to the table. Room service slots will also be available for you to get breakfast delivered to your door at a charge of €6 per person.
7: Entertainment in the Bar
At the time of writing government guidelines prohibit any entertainment in the Charter Bar & Eatery.
8: Cleaning Procedures
We will be increasing all our cleaning, health and safety procedures in the Midlands Park Hotel. Hourly deep clean of touchpoints: door handles, lift controls, counters, bannisters, ATM will be in place. After Use: Menus, Tables, Key Cards, credit card machines will all be disinfected. Cutlery, Crockery and Utensils are all professionally washed at 82c. Hand Sanitiser Stations: All Entrances, outside lifts, various points throughout the hotel.
Laundry: Is available at an extra charge.
Bedrooms: The Hotel will be adhering to all government guidelines for bedroom cleaning.
9: Social Distancing.
At the moment we are currently working on procedures in both our Restaurants, Bar and Public areas to ensure social distancing will be in place for when we open.
10: Staff Training
All staff have completed Covid-19 induction training and each department has received in-depth training in how to keep their departments COVID -19 safe in relation to cleaning procedures and social distancing. We have a COVID 19 Leaders overseeing a COVID 19 task force team whom are ensuring the safety measures implemented are adhered to throughout your stay with us.
11: Jule’s Day Spa
Jule’s Day Spa will re-open on the 2nd of July.
Your safety is our priority at Midlands Park Hotel and we want to ensure you that all government guidelines will be adhered to while the hotel is open.
Midlands Park Hotel Taking Care of You