Your Safety Is Our Priority
At Midlands Park Hotel
Our team here at Midlands Park Hotel are following all the latest Health & Safety procedures which have been developed in line with HSE, government guidelines.
All of these procedures were implemented in advance of our reopening so we can ensure your stay with us is enjoyable and relaxing. You will have peace of mind during your stay at Midlands Park Hotel.
Covid Safety Message
Arrival Time to Hotel: Check-in time is from 4pm, and check out time is 12pm.
Check In: We are delighted to check you into your room for the night from 4pm onwards.
Face coverings must be worn by guests when moving around public areas.
Cancellation Policy: In the unlikely event that you may need to cancel your reservation, please note we require 48 hours’ notice prior to arrival date, after which time a one night’s stay charge will apply.
For group bookings where individual rooms cancel within your party, we require 7 days’ notice. For an entire group cancellation, we require 4 weeks’ notice. Deposits may not be refundable.
Room Moves: If you require a room move we ask for your patience, we have amended our cleaning schedule due to the current pandemic and this takes longer than usual.
Payment: We have streamlined our check in and checkout procedures for your convenience and safety. We have introduced a payment in advance policy where payment for your stay will need to be processed 24 hours prior to arrival due to the current pandemic. If this is unsuitable please contact the hotel directly, to ensure your booking remains valid. For all other purchases during your stay, guests are asked to use contactless payment throughout the hotel. For bookings made via 3rd party websites such as Booking.com; full payment for your stay will be charged 24 hours prior to arrival. Should payment fail at this time, your booking will automatically be cancelled. If this is unsuitable, we ask that you contact the hotel directly to discuss.
Dining: We would ask that all dining slots be booked in advance to ensure your desired times are available.
Pool & Gym: We would ask that the pool or gym be booked in advance to ensure your preferred time slots are available.
